Cancellation policy

Order Cancellation Policy

Customers may request order cancellations before orders have been dispatched.

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Cancellation Requests

To cancel an order, please contact our support team as soon as possible.

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Orders Already Dispatched

Orders that have already been dispatched cannot be cancelled but may be eligible for return under our returns policy.

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Wholesale Orders

Wholesale or bulk orders may be subject to additional cancellation terms depending on order preparation and dispatch status.